Knowledge or memory: What is the right choice about information technology concerns?

Jose Manuel Cardenas Medina, Mauro Spinola

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Technology approaches - especially in terms of Information Technology - have significant importance when Knowledge Management is assessed. However, the manner of managing knowledge generates a gap in the quality of its use. Generated knowledge is appreciated, by Knowledge Management Systems, like a database and, in other hand, like memory processes by Knowledge Based Systems. In this paper the core question is the difference between technology for Knowledge Management Systems and Organizational Memory Systems. Specific cases were reviewed, aiming to explain and elicit specific features from each kind of system in order to help to choose the better Information Technology facilities, in Knowledge Management concerns. As a conclusion, the most important feature, about this choice, is still the human affair. Either, Knowledge Management Systems and Organizational Memory Systems need an understanding of the human capabilities in order to be a right choice and enhance the implantation process.

Original languageEnglish
Title of host publicationPICMET '10 - Portland International Center for Management of Engineering and Technology, Proceedings - Technology Management for Global Economic Growth
PublisherIEEE Computer Society
Pages1336-1339
Number of pages4
ISBN (Print)1890843229, 9781890843229
StatePublished - 2010
Externally publishedYes

Publication series

NamePICMET '10 - Portland International Center for Management of Engineering and Technology, Proceedings - Technology Management for Global Economic Growth

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